Assa Abloy Group · Oakleigh, Victoria, Australia · Full time

Human Resources Business Partner - Learning & Development

Drive capability, productivity and commercial impact inside a national sales & customer service engine.

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Overview What matters most

Are you an L&D-driven HR professional ready to embed yourself inside a commercial engine? This is not a desk-based HRBP role. It is a hands-on capability position supporting circa 120 national sale and customer service workforce, where you will define what good looks like, build learning frameworks that lift performance, and influence leaders through credibility rather than title.

Why this role exists The problem this role solves

This role exists to elevate capability and productivity across sales and customer service. As the business sharpens its commercial focus, this position bridges growth ambition with practical execution — translating talent gaps, performance expectations and sales strategy into structured learning, clearer capability standards and measurable uplift.

Highlights Why consider this role

Direct exposure to senior commercial leadership.

National sales capability remit with minimal travel.

Genuine internal mobility within a global brand.

Autonomy to build structured, scalable learning frameworks.

Values-driven culture that prioritises results over titles.

What success looks like 30 / 90 / 6–12 month outcomes
30 Days
  • Get out from behind the desk and immerse yourself in the sales environment.
  • Build credibility with sales and customer service leaders.
  • Map capability expectations across multiple sales channels.
90 Days
  • Identify capability gaps and establish clear standards of performance.
  • Launch practical, structured learning interventions aligned to business needs.
  • Embed yourself as a trusted partner to key commercial stakeholders.
6 Months
  • Demonstrate measurable uplift in capability maturity.
  • Align performance, remuneration and development cycles with learning priorities.
  • Establish repeatable frameworks that support scalable capability growth.
12 Months
  • Be recognised as a trusted commercial advisor within the sales leadership team.
  • Shape future capability roadmaps alongside senior HR leadership.
  • Embed a sustainable culture of structured, performance-led development.
Reality check Trade-offs & pressures

First 90 days challenges

  • Earning credibility with experienced sales leaders.
  • Balancing cyclical HR requirements with capability development.
  • Operating without a large L&D support team behind you.

Pressures & trade-offs

  • Influencing commercial stakeholders without formal authority.
  • Translating ambiguity into structured capability frameworks.
  • Balancing what the business asks for with what it genuinely needs.

What good looks like in practice

You earn trust before you challenge. You define what good looks like before designing learning. You operate with commercial awareness, align systems and capability standards, and build practical frameworks that lift performance. You influence through credibility, not title, and execute independently in a decentralised environment.

Role fit Non-negotiables and expectations

This role is for you if…

  • You enjoy embedding yourself in commercial teams.
  • You thrive with autonomy and accountability.
  • You prefer building capability over managing policy.

This role will frustrate you if…

  • You require structured frameworks and large support teams.
  • You prefer heavily policy-driven HR environments.
  • You avoid influencing commercially strong personalities.

Non-negotiables

  • Demonstrated capability in Learning & Development within a commercial environment.
  • Confidence influencing sales and customer-facing stakeholders.
  • Ability to operate independently and execute without constant direction.
  • Advanced HRIS experience, ideally SuccessFactors, and relevant tertiary qualifications.

Nice-to-haves

  • Exposure to national or multi-site environments.
  • Experience aligning performance cycles with learning initiatives.
  • Comfort working within decentralised global structures.

What this role is not

  • This is not a pure L&D strategy design role — it is execution-led with room for innovation.
  • It is not an ER/IR-heavy position.
  • It is not part of a large centralised HR or L&D team — autonomy is required.
  • It is not a remote-first role — on-site presence in Oakleigh matters.
Who this is for Who thrives here (and who may not)

Who thrives here

  • Commercially curious HR professionals.
  • Self-starters comfortable with ambiguity.
  • Low-ego operators focused on outcomes.

Who might struggle

  • Those who rely heavily on formal authority.
  • Individuals uncomfortable with decentralised structures.
  • HR practitioners seeking a purely strategic design role.

Traits that matter most

  • Commercial judgement.
  • Independence and initiative.
  • Ability to influence and execute.
Context Why this role exists now

Following recent leadership evolution and structural shifts within the sales function, the business is strengthening the link between commercial strategy and capability development. With sales leaders now more directly connected to executive leadership, this role plays a critical part in shaping performance expectations and embedding scalable learning approaches that support growth.

Company history What’s shaped the business

ASSA ABLOY was formed in 1994 but our history dates back even further. Our two founders, Abloy and ASSA, each brought a unique perspective which paved the way for the Group to become an innovator in door security, entrance automation and digital access.

Recent signals

  • ASSA ABLOY launched a refreshed visual identity, introducing a unified visual language to clarify and strengthen how the business presents itself globally.
  • The vertical lifting fabric Megadoor™ protects some of the world’s largest industrial openings, including shipyards, aircraft hangars, mining operations and wind turbine factories.
  • HID and Entrance Systems developed a biometric self-boarding airport solution (BG100 Speedgate) supporting faster, touchless passenger flow with strong security.
  • ASSA ABLOY hosted its 2025 Capital Markets Day in Milwaukee, welcoming more than 100 investors and analysts.

Why this moment matters

With strong global backing and evolving local commercial focus, this is a moment to elevate capability standards and embed performance-led learning practices within a decentralised yet empowered structure.

Culture & leadership How things actually work

Culture

Results matter more than hierarchy. Titles vary globally, but impact drives credibility. The culture encourages initiative, accountability and commercial thinking over rigid HR orthodoxy.

Leadership style

Accessible, direct and commercially engaged leadership that expects independence, maturity and solution-focused thinking.

Ways of working

Decentralised yet collaborative. HR partners closely with the business — not as a service desk, but as a capability enabler.

FAQ Common questions

Is this primarily a strategy or execution role?

This role focuses on implementing and embedding capability initiatives, with scope to innovate once credibility is established.

How much travel is required?

Minimal travel is expected. The role is primarily based in Oakleigh with occasional interstate visits.

Is this role flexible?

The position is site-based, with pragmatic flexibility depending on business needs.

What type of HR exposure will I gain?

You will balance operational HR cycles with commercially focused L&D initiatives, primarily within a national sales environment.

Where do applications go?

Applications go directly to the employer.